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General Information

OPENING HOURS

We are open for drop off and pick up between:

8:30 - 10.30am and 3:30 - 5:30pm  7 days

We are available for phone calls and emails from 8.30am-5.30pm 7 days .Please contact us if you need to check in or out outside of these hours, we are happy to work with you and your travel plans .

Check In

To ensure your check in is smooth and stress free we will ask for pre- payment OR PAYMENT ON ARRIVAL .

Please label ALL ITEMS and have all information regarding vaccinations , medication and any special instructions prior to your arrival .

Please arrive as close to your nominated time as possible .

Key Features

  • Our building is insulated. This reduces noise, which reduces stress.

  • Our dog yards have colourbond fencing - dogs can't see each other or disturb each other.

  • Cats have full floor to ceiling height suites with windows, shelves and toys for stimulation.

  • We have slab heating and air conditioning throughout the entire building.

  • Our suites are very spacious for both dogs and cats. Dogs have indoor/outdoor space plus a private run.

  • Our entry doors to the dog suites are staggered -they do not face onto the opposite suite, again to reduce stress.

  • There is a TV in every dog suite to create familiar noise.

  • All beds are made from quality memory foam.

  • Fire hoses, smoke alarms, sprinklers, and security cameras are installed.

  • Water is distributed fresh via automatic filled dishes.

  • There are 2 kitchens both appointed with dishwashers and washing machines.

  • A whoopsy away system is used for hygienic disposal of waste

  • We use premium kennel cleaning products

  • We feed premium, Australian made, hypoallergenic feed plus fresh meat.

 

 

 

OUR RATES

Our rates are PER CALENDAR DAY not per night. Half day rates are unavailable over public holidays.

Our rates include premium food, treats ,bedding and playtime NOTE :

A 20% surcharge on the daily rate for ALL ACT & NSW public holidays

Minimum stays may apply over holiday periods and long weekends

PEAK SEASON is defined as ALL ACT/NSW SCHOOL HOLIDAYS , LONG WEEKENDS, AND EASTER 2024 (falls outside school holidays )

OFF PEAK is defined as all other times

Dog Suites

Single Room (= 1 dog in the suite): PEAK $90 per day. OFF PEAK $80 per day
Twin Share (= 2 dogs from the same family): PEAK $145 .OFF PEAK $125 per day
Triple Share (= 3 dogs from the same family): PEAK AND OFF PEAK $155 per day
Quad Share (= 4 dogs from the same family): PEAK AND OFF PEAK $155 per day

CHRISTMAS BOOKING PROCESS

Please contact us for a separate booking process and conditions.Bookings do not open up until 01 January for the relevant year. A registration process is in place, STRICT CONDITIONS APPLY bookings can no longer be made via Customer Portal .

  • CHRISTMAS 2023 IS CURRENTLY FULL *

Cat Suites

Single Suite: PEAK $55per day /OFF PEAK $45 per day
Twin Share (= 2 cats from the same family): PEAK AND OFF PEAK $80 per day

*Kiaora Park Pet Care does have the capacity to accommodate larger numbers in interconnecting suites. Please contact us for more information.

 

VACCINATIONS

All animals at Kiaora Park Pet Care must be vaccinated. Cats must have completed the F3 vaccination course
(cat flu and feline enteritis), however F4 is preferable. Dogs must have the complete C5 vaccine or the 5-in-1 (distemper, hepatitis, parvovirus, para-influenza and Bordetella). Vaccination certificates must be provided to us. All cats and dogs must have current flea treatment or be wearing a flea collar.

Pet Grooming

We are very excited to have our grooming salon, currently open for bath and tidy up’s while our groomer is in training . We are open Thursdays for grooming. Please book via our customer portal.